Thank you for using Bridgeway. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and related tools.
1. Introduction
At Bridgeway Learning Limited, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data, in line with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following personal data:
- Full name, email address, phone number
- Child’s name and age (for tutoring)
- Address (if provided for invoicing or service location)
- Payment and billing information
- Educational progress and reports
- Communication preferences
- Technical data (e.g., IP address, browser type)
3. How We Use Your Personal Data
We use your personal data to:
- Provide tutoring, SEND, or consultancy services
- Communicate with you about bookings and progress
- Process payments and issue invoices
- Maintain student records and progress reports
- Comply with legal and safeguarding requirements
- Improve our services and user experience
4. Legal Basis for Processing
We process your data based on:
- Your consent
- The performance of a contract with you
- Legal obligations (e.g., safeguarding)
- Our legitimate business interests (e.g., customer service, marketing with opt-in)
5. Sharing Your Information
We will never sell or rent your data. We may share it with:
- Tutors or consultants working with you or your child
- Payment processors (e.g., Stripe, PayPal)
- Professional advisers (e.g., accountants, legal consultants)
- Regulatory bodies if legally required
6. How We Protect Your Data
We use appropriate technical and organisational measures to safeguard your data, including secure servers, password protection, and encryption where appropriate.
7. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined above, or as required by law (typically up to 6 years for financial data).
8. Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: Info@bridgeway.co.uk
Phone: +447867286298
Bridgeway Learning Limited, Registered in England and Wales.